FAQ

• Q1: Is the adhesive strong enough? Do I need extra reinforcement?

  A1: Our product comes with industrial-grade 3M VHB tape (the strongest adhesive on the market), designed to securely adhere to smooth, non-textured surfaces only (plastic/glass dashboards, consoles).

  For optimal performance:

  ✅ Clean surfaces with alcohol before installation

  ✅ Apply firm pressure for 30 seconds

  ❌ Avoid leather/pebbled surfaces

  ⚠️ If detachment occurs, it’s likely due to improper surface prep – contact us!

• Q2: Does the mount break easily?

  A2: Transparency is our policy:

  A limited batch (Jan-Mar 2024) had hinge durability issues – we’ve recalled all affected unitsIf yours breaks:

  ↪ Contact support with order# for free upgraded replacement (metal-reinforced hinge)

  ↪ Current batches passed 20,000+ rotation tests (IP certification pending)

• Q3: What phone/case types work best?

  A3: Optimized for:

  ✓ Slim cases (<3mm thickness)

  ✓ Standard MagSafe shapes

  ✓ iPhones 12 - 16 Series

  ✗ Avoid:

  Bulky "battery case" designs

  Irregular-shaped cases (e.g., cardholder/wallet hybrids)

  Metal/magnetic interference cases (blocks wireless charging)